Monique Donahue

Professionally, Monique has spent her career in the field of instructional design and technology-based education. She has created training and certification programs for major hospitality and entertainment corporations, the convenience store industry, the U.S. Department of Defense, and the Florida Department of Education. Her work encompasses a variety of delivery media, including print, video/DVD, CD-ROM, online, and emerging technologies. Currently, she is the vice president of research and development for the leading proivder of training and education resources in the hospitality industry.

Monique is also a frequent presenter for the Council of Hotel & Restaurant Trainers (CHART) on topics including instructional design, e-learning, and test writing, and has published in the eLearning Guild’s Learning Solutions e-Magazine and Best of The eLearning Guild’s Learning Solutions: Top Articles from the eMagazine’s First Five Years.

Monique’s most cherished relationships are with God, her family, and her friends. In her spare time she is a blogger, avid reader, and lover of all things technology.

Paul Nichols

Paul is a technical writer and editor. He has written technical books and manuals for the US government and several large corporations. This is his first non-technical book—and there are more to come. He and his wife Gloria have lived in seven states, “…but we still like Arizona the best.” Their fireplace mantel has up-to-date photos of their nine grandchildren.